Are you an organiser? List your event here.

Legal

Terms of use.

Last updated June 2026
1.

Acceptance of terms

By accessing or using On The List, you agree to be bound by these Terms of Use. If you do not agree, you may not use the platform. These terms apply to all visitors, buyers, sellers, and event organisers.

2.

The resale model

On The List operates a controlled resale system. When you list a ticket for resale, the resale price is set automatically to the current tier price — the same price any new buyer would pay at that moment. You may not set a higher or lower price. This is enforced at the platform level, not by policy.

3.

No profit on resale

You may not profit from reselling a ticket on this platform. The resale model is designed such that profit is structurally impossible. Any attempt to circumvent this through external arrangements is a breach of these terms and may result in account termination.

4.

Ticket validity

Each ticket is uniquely identified by a QR code. Upon a completed resale transaction, the seller's QR code is permanently invalidated and a new code is issued to the buyer in the same atomic transaction. On The List accepts no liability for tickets purchased or transferred outside of this platform.

5.

Payments

All payments are processed securely via third-party payment providers. Booking fees and resale fees are shown to you before you confirm any transaction. On The List does not store payment card details. Refunds are issued in accordance with the specific event's policy and these terms.

6.

Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from use of this platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7.

Contact

Questions about these terms should be directed to support@onthelistapp.co.uk. On The List is operated from London, United Kingdom.